Refund Policy

Effective Date: [Insert Date]

This Refund Policy outlines the terms and conditions under which refunds are granted on EMBERVAULT. By making a purchase on our website, you agree to our Refund Policy.

Eligibility for Refunds

• Refund requests must be made within 30 days of the original purchase date.
• The product or service must be unused or in its original condition.
• Proof of purchase is required to process a refund.

Non-Refundable Items

Some items are non-refundable, including:

• Gift cards
• Downloaded software products
• Services that have already been rendered

Process for Refund

To request a refund, please follow these steps:

1. Contact our support team at [email protected] with your order details.
2. Provide a reason for the refund and any supporting documentation.
3. Our team will review your request and respond within 5-7 business days.

Refund Approval

If your refund request is approved, a credit will be applied to your original payment method within 10-14 business days.

Contact Us

If you have any questions about our Refund Policy, please contact us at [email protected].